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PRODUCT DETAILS
Brand: HancraStore
Color: 11 Colors, RGB(Changing Color)
Features:
- 🌟 Personalized Name Neon Light-- Customize a unique style of neon sign for yourself, you can customize the color, size, font and number of lines of the text. Or you can provide the pattern you want to customize your dream LED light sign. You can also add your favorite emojis after your name, such as ❤️(Heart),✰(Star),✿(flowers)👑(Crown),💍(Ring),☽(moon) and so on. Click "customize" to make your own inimitable neon sign.Ordering multiple combinations together can save you more costs;
- ♥ Long Life LED Sign -- Our customized neon sign is made of high-grade energy-saving and environmentally friendly silicone LED light strip and thickened acrylic back plate, which will not change the color of the light. No noise, LED neon lights are bright but not dazzling, soft touch. With a service life of up to 100,000 hours, it is more energy-efficient and safer than traditional neon lights. There is no risk of glass shattering or dangerous shards leaking.
- ♥ Perfect Gifts and Home Decor - LED neon lights can be for bedroom, living room, bar, cafe, girls room, birthday, party, wedding, Valentine's Day, wedding gifts Christmas for families, etc. The soft and bright light panel provides a romantic ambience to make you feel loved and sweet, perfect for your little princess and prince.
- ♥ Package List -- The neon light letters for personalizing bedroom wall come with a crystal line(78.7"), 12V power adapter(59"), 1 dimmer/remote control (optional), 1 hanging chain, 4 wall nails spare, 1 manual installation. You just need to mount and plug in the power, adjust the brightness with the dimmer, you can enjoy color lamp.
- ♥ Easy to Install and Use – The individual light panels have been perfectly mounted on a transparent acrylic plate and do not need to be reinstalled. Custom neon signs have a hole behind the lamp. You can quickly hang it on the wall, fix it on the wall or place it in any flat place. If you want to dim the light, you can choose the line dimmer or remote control
- ♥ Quality Assurance -- HancraStore traditional handmade LED neon lights are an important tool to help you realize your dreams. And provide 1 years warranty policy, you can order with confidence. If you have any questions about neon lights or need any help, please feel free to contact us.
Part Number: HancraStore-3
SHIPPING & RETURNS
Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at boxtt.co@gmail.com. If your return is accepted, we will arrange a pickup with our courier..
Imported items cannot be returned due to high shipping return costs and a no refund policy on taxes and duties.
You can always contact us for any return question at boxtt.co@gmail.com.
Shipping
1) Shipping Time does not include a 1-3 days processing period required to process international orders from the date your payment is received.
2) Additional time may be required due to weather and/or custom clearance delays. Your patience and understanding will be greatly appreciated in such scenarios.
3) The Tracking number supplied of an imported item will be supplied within 1 - 5 days after your order is processed. This indicates that your item is on the way, however the delivery date on the tracking is to our Miami Warehouse and not to you.
3) Our Courier will call you to confirm your availability for delivery.
Delivery
| Shipping Method | Shipping Time | Costs |
| LOCAL ITEMS | 1 - 2 Days | $25 (Free on Orders over $300) |
| USA ITEMS | 14 - 18 Days | Calculated at Checkout |
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at boxtt.co@gmail.com. If your return is accepted, we will arrange a pickup with our courier.
Imported items cannot be returned due to high shipping return costs and a no refund policy on taxes and duties.
You can always contact us for any return question at boxtt.co@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the situation and make it right. We try our best to not list Imported Products which are susceptible to damage during transit, however if damages or defects are encountered, a refund or return is not guaranteed, but we will try out best to work with the supplier to receive a replacement or a partial or full refund.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is received, you will be sent the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 3% is deducted from refunds to cover bank processing fees.